Frequently Asked Questions
Fitting, sizing and compatibility — the questions that decide whether a job finishes.
Is the faucet included with the sink?
It is stated in the description and in the what-is-in-the-box line on every listing. Some sinks ship with a faucet, strainer and fittings; others are the basin only, and the price difference reflects it.
How do I size a sink to my cabinet?
The cabinet cut-out decides the sink, not the other way round. Measure the internal width of the base unit and allow clearance for the clips and the waste. Every listing gives the basin dimensions and the overall footprint.
Will a smart plug work without a hub?
The plugs listed here connect over your home Wi-Fi and pair with an existing voice assistant — no separate hub. Each listing names the assistants the manufacturer supports; we do not claim universal compatibility.
How do I choose weather seal?
Measure the gap, not the door. Self-adhesive seal is sold by width and thickness, and a strip that is too thick will stop a door closing cleanly, which is worse than the draught. Clean and dry the frame before fitting or the adhesive will not hold through a winter.
Do adhesive caddies really hold?
On a clean, dry, non-porous surface, yes. On textured tile, painted plaster or anything still damp, no. Give the adhesive a full day before loading it.
Does an air purifier need filters replacing?
Yes — HEPA filters are consumable and the replacement interval is set by the manufacturer. Where that interval is published it is on the listing.
What if a fitting arrives damaged?
Report it within the window on the Return & Refund Policy page with photographs of the item and the packaging. Confirmed transit damage is replaced or refunded.
How long does delivery take?
Handling and transit times and the daily cut-off are set out on the Shipping Policy page. Tracking is emailed when the order is dispatched.
Still stuck? Contact us — [email protected] or +1 816-318-9459.